Gratis Points is all about you, your opinion and shaping the future of brands, products and services. Gratis Points rewards you for your opinion. Taking online surveys has never been easier. Register today and make the most of Gratis Points’ extensive range of gift cards, gift vouchers and rewards.
Your opinion matters! By carefully providing answers to market research surveys, you are personally helping to shape the business strategies of executives around the world. In exchange for providing your opinion, GratisPoints will pay you a reward.
How it Works-
It's a "WIN-WIN" situation. Companies pay us to find the best people to take their market research surveys. You can get rewards just by taking surveys. We match you up to the right surveys by using your basic demographic information.
Click here for more information.
FAQ-
Getting Started
Why Should I join?GratisPoints knows the power of your opinion! By joining our exclusive GratisPoints panel and providing your feedback on products and services, you will have the ability to shape the way companies interact with you in the future.
How Does it work?Once you register on our site and tell us a little bit about yourself, your preferences and expertise will be matched to unique survey opportunities. Take as many or as few surveys as you'd like and earn rewards for your input. The more survey opportunities you participate in, the more rewards you earn!
What Can I earn?GratisPoints is proud to offer a diverse rewards programme created to thank you for your time. Our panel team directly sources some of the most popular electronically-fulfilled rewards.
Where is my confirmation e-mail?A confirmation e-mail is automatically sent to the address you provide upon completion of the registration process. If you don't receive a confirmation e-mail, please check your spam or junk folder. To avoid future messages from GratisPoints being filtered by your spam folder, please be sure to add support_Uk@surveyhelpcenter.com to your list of your approved senders. If you need a new confirmation e-mail sent to you, please login to My Account, verify that you've provided the correct address, using the Account tab, and elect to have a new e-mail sent, using the link on the Dashboard tab.
My Account
What is My Account?GratisPoints knows time is at a premium for our busy panellists, so we've created a simple way for you to interact with us, manage your survey activity and profile information and keep track of your earned rewards. Once you receive our confirmation e-mail and click on the link, you will be taken directly to your Survey Dashboard, where you will find quick links to your Rewards and My Account pages. We also provide you with links to other valuable information, including our Privacy Policy, Terms & Conditions and useful Scam Alerts, as your privacy is of the utmost importance to us. For your ease of use, save www.GratisPoints.com to your favourites!
What is the Dashboard?The Dashboard is a quick way for you to see what survey opportunities are available to you at any time. Just click the "Qualify for a New Survey" button, answer a few quick questions, and based on your responses, we will route you into the most relevant survey available. This approach helps us to match you to the most appropriate survey, which will increase your chances of qualifying to earn GratisPoints rewards. We also provide you with a quick snapshot of the rewards you've accumulated and an opportunity to let us get to know you better by filling out our profiles.
What are Profiles?
Profiles are our way of creating the most relevant opportunities for our members. Telling us more about your experience and interests helps us send you surveys that you are more likely to qualify for, thereby increasing your chances of earning GratisPoints rewards. Please take a few minutes to fill out our profiles so you can begin participating in the most rewarding surveys!
How do I update my account information?
To update any of the basic information you provided us at registration, login to My Account and select the Account tab. Once you've updated your information, click "Update Account" and we will apply your changes. Keeping your e-mail address up-to-date allows us to contact you at the most convenient location.
How do I cancel my account?
In the unfortunate event you decide GratisPoints is not for you, you can deactivate your account with us at any time. Log into My Account and you will find unsubscribe information at the bottom of the page. When you unsubscribe, we will instantly remove you from our systems and you will stop receiving communications from us. To reactivate your account, please e-mail your request to customer service and we will reinstate your account within 2 business days.
Participation
How long does it take to fill out a survey?
We know your time is valuable, so we aim to limit most surveys to between 15 and 20 minutes. There will be times when we offer a shorter survey as well as a longer survey. To help you understand what time commitment is involved, we will always inform you of the expected time it will take to complete each survey up front.
How can I get more survey invitations?
Each survey is based on your demographic data provided upon signup. Based on the needs of the survey, you may be contacted for a survey opportunity. Be sure to also check your spam folder and add support_Uk@surveyhelpcenter.com to your approved senders list.
Why are some surveys more difficult than others?
The criteria and content of each survey are determined by the needs of each specific client. As the nature of each survey is different, you will find that the experience is different. For instance, a quick survey to gather feedback on a new product release will be less onerous than a longer survey to review a new product ad. Completing the Profilers will help to ensure you receive surveys that are most enjoyable for you.
Who can I contact with a general question?
If you have a general question that isn't addressed by the FAQs, you can contact our Customer Service team by sending an e-mail tosupport_Uk@surveyhelpcenter.com. All queries will be answered within 2 business days.
What does it mean when my survey is pending?
In order to ensure the integrity of our community and the quality of the information we give to our clients, we validate the results of each survey. Your survey will have a status of "pending" for a short time while we complete our validation. Upon completion of the validation, your status will change to "earned" and your reward will be credited to your account. This process can take a few days, or a few weeks depending on the nature of the survey.
What if a survey encounters a technical error?
GratisPoints strives to ensure the best survey taking experience for our members, however there is always a chance that a technical error may occur. If your survey encounters an error, rest assured that our team will be investigating the issue with the aim of getting our members back up and running as soon as possible.
Rewards
When can I redeem my earned rewards?
The status of your rewards is always available to you via the Rewards tab in My Account. We provide you with an "Account Snapshot" that details what you've earned, how much you need to cash out and total pending. This is a quick and easy way for you to manage your reward profile.
Does GratisPoints offer rewards for referring new members?
We currently do not offer a refer-a-friend programme; however we may introduce an option in the future. If this option becomes available, we'll be sure to let you know!
How do I redeem my rewards?
Once you have reached the minimum threshold required, a "Cash Out" button will appear on your Rewards tab. Simply click on the "Cash Out" button and you will be able to redeem your rewards. All redemptions will be fulfilled within 7-10 business days.
I am having problems redeeming my rewards.
If you are having a problem redeeming your rewards, it may be caused by a browser compatibility issue. This can be easily addressed within a few minutes. If you encounter a problem, please contact us at support_Uk@surveyhelpcenter.com
Why Should I join?GratisPoints knows the power of your opinion! By joining our exclusive GratisPoints panel and providing your feedback on products and services, you will have the ability to shape the way companies interact with you in the future.
How Does it work?Once you register on our site and tell us a little bit about yourself, your preferences and expertise will be matched to unique survey opportunities. Take as many or as few surveys as you'd like and earn rewards for your input. The more survey opportunities you participate in, the more rewards you earn!
What Can I earn?GratisPoints is proud to offer a diverse rewards programme created to thank you for your time. Our panel team directly sources some of the most popular electronically-fulfilled rewards.
Where is my confirmation e-mail?A confirmation e-mail is automatically sent to the address you provide upon completion of the registration process. If you don't receive a confirmation e-mail, please check your spam or junk folder. To avoid future messages from GratisPoints being filtered by your spam folder, please be sure to add support_Uk@surveyhelpcenter.com to your list of your approved senders. If you need a new confirmation e-mail sent to you, please login to My Account, verify that you've provided the correct address, using the Account tab, and elect to have a new e-mail sent, using the link on the Dashboard tab.
My Account
What is My Account?GratisPoints knows time is at a premium for our busy panellists, so we've created a simple way for you to interact with us, manage your survey activity and profile information and keep track of your earned rewards. Once you receive our confirmation e-mail and click on the link, you will be taken directly to your Survey Dashboard, where you will find quick links to your Rewards and My Account pages. We also provide you with links to other valuable information, including our Privacy Policy, Terms & Conditions and useful Scam Alerts, as your privacy is of the utmost importance to us. For your ease of use, save www.GratisPoints.com to your favourites!
What is the Dashboard?The Dashboard is a quick way for you to see what survey opportunities are available to you at any time. Just click the "Qualify for a New Survey" button, answer a few quick questions, and based on your responses, we will route you into the most relevant survey available. This approach helps us to match you to the most appropriate survey, which will increase your chances of qualifying to earn GratisPoints rewards. We also provide you with a quick snapshot of the rewards you've accumulated and an opportunity to let us get to know you better by filling out our profiles.
What are Profiles?
Profiles are our way of creating the most relevant opportunities for our members. Telling us more about your experience and interests helps us send you surveys that you are more likely to qualify for, thereby increasing your chances of earning GratisPoints rewards. Please take a few minutes to fill out our profiles so you can begin participating in the most rewarding surveys!
How do I update my account information?
To update any of the basic information you provided us at registration, login to My Account and select the Account tab. Once you've updated your information, click "Update Account" and we will apply your changes. Keeping your e-mail address up-to-date allows us to contact you at the most convenient location.
How do I cancel my account?
In the unfortunate event you decide GratisPoints is not for you, you can deactivate your account with us at any time. Log into My Account and you will find unsubscribe information at the bottom of the page. When you unsubscribe, we will instantly remove you from our systems and you will stop receiving communications from us. To reactivate your account, please e-mail your request to customer service and we will reinstate your account within 2 business days.
Participation
How long does it take to fill out a survey?
We know your time is valuable, so we aim to limit most surveys to between 15 and 20 minutes. There will be times when we offer a shorter survey as well as a longer survey. To help you understand what time commitment is involved, we will always inform you of the expected time it will take to complete each survey up front.
How can I get more survey invitations?
Each survey is based on your demographic data provided upon signup. Based on the needs of the survey, you may be contacted for a survey opportunity. Be sure to also check your spam folder and add support_Uk@surveyhelpcenter.com to your approved senders list.
Why are some surveys more difficult than others?
The criteria and content of each survey are determined by the needs of each specific client. As the nature of each survey is different, you will find that the experience is different. For instance, a quick survey to gather feedback on a new product release will be less onerous than a longer survey to review a new product ad. Completing the Profilers will help to ensure you receive surveys that are most enjoyable for you.
Who can I contact with a general question?
If you have a general question that isn't addressed by the FAQs, you can contact our Customer Service team by sending an e-mail tosupport_Uk@surveyhelpcenter.com. All queries will be answered within 2 business days.
What does it mean when my survey is pending?
In order to ensure the integrity of our community and the quality of the information we give to our clients, we validate the results of each survey. Your survey will have a status of "pending" for a short time while we complete our validation. Upon completion of the validation, your status will change to "earned" and your reward will be credited to your account. This process can take a few days, or a few weeks depending on the nature of the survey.
What if a survey encounters a technical error?
GratisPoints strives to ensure the best survey taking experience for our members, however there is always a chance that a technical error may occur. If your survey encounters an error, rest assured that our team will be investigating the issue with the aim of getting our members back up and running as soon as possible.
Rewards
When can I redeem my earned rewards?
The status of your rewards is always available to you via the Rewards tab in My Account. We provide you with an "Account Snapshot" that details what you've earned, how much you need to cash out and total pending. This is a quick and easy way for you to manage your reward profile.
Does GratisPoints offer rewards for referring new members?
We currently do not offer a refer-a-friend programme; however we may introduce an option in the future. If this option becomes available, we'll be sure to let you know!
How do I redeem my rewards?
Once you have reached the minimum threshold required, a "Cash Out" button will appear on your Rewards tab. Simply click on the "Cash Out" button and you will be able to redeem your rewards. All redemptions will be fulfilled within 7-10 business days.
I am having problems redeeming my rewards.
If you are having a problem redeeming your rewards, it may be caused by a browser compatibility issue. This can be easily addressed within a few minutes. If you encounter a problem, please contact us at support_Uk@surveyhelpcenter.com
No comments:
Post a Comment